Privacy and Data Processing Policy

Last updated: Sep 21, 2025

At VDS, we value your privacy. This policy explains how we collect, use, share, and protect your personal data in line with the highest privacy standards (including EU GDPR) and other relevant global laws.

GDPR‑Aligned
Global Scope
Who we are

VDS is an AI‑powered project management platform. This policy applies to all users of our websites, apps and services.

Privacy contact/DPO: privacy@smartpmtools.app

Data we process

Data you provide: name, email, company, role, user‑generated content (projects, tasks, AI prompts/messages), feedback and attachments.

Data collected automatically: IP address, device identifiers, OS, browser type, visited pages, usage metrics, error logs, performance.

Third‑party data (with your authorization): integrations with project management tools, auth providers, payments.

Special categories: we do not request sensitive data; if voluntarily included, we apply reinforced safeguards.

Purposes and legal bases

Service delivery and support (contract performance).

Product improvement, analytics and security (balanced legitimate interest).

Operational communications; marketing with consent where required.

Legal compliance and responding to valid authority requests.

Training and optimization of AI features with aggregated/anonymous data whenever possible.

Data sharing

Essential processors/sub‑processors: hosting, databases, analytics, messaging, payments, AI vendors. We sign data protection clauses and conduct risk assessments where appropriate.

Collaborators within your organization (based on project permissions).

Authorities and third parties where required by law or to protect rights.

Corporate transfers (merger/acquisition) with safeguards.

International transfers

When transferring data across borders, we rely on recognized safeguards (EU Standard Contractual Clauses, valid privacy frameworks, transfer impact assessments).

Security

We apply technical and organizational measures: encryption in transit and at rest where applicable, least‑privilege access controls, monitoring, backups, testing and periodic reviews.

No method is 100% secure, but we work to minimize risks and respond promptly to incidents.

Retention

We keep data only as long as necessary for the stated purposes and to meet legal/audit requirements. Upon account closure, we delete or anonymize data within reasonable time unless the law requires otherwise.

Your rights

Depending on your location, you may request: access, rectification, deletion, restriction, portability, and objection to processing; and not to be subject to solely automated decisions with legal effects.

How to exercise: email us at privacy@smartpmtools.app or use in‑app options. We will respond without undue delay.

If unsatisfied, you may contact your local data protection authority.

Cookies

We use cookies and similar technologies for operation, analytics and personalization. Manage your preferences in our Cookies Policy.

See Cookies Policy
Children

Our service is not directed to minors. We do not knowingly collect data from children.

Changes to this policy

We may update this policy to reflect regulatory or service changes. We will show the "Last updated" date and notify you when appropriate.

Contact

Email: privacy@smartpmtools.app

Use of this policy: informational; it is not legal advice.

Note: This document is informational and not legal advice. Consult your legal counsel for specific requirements.